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The summit provides an exclusive opportunity to discover effective enterprise solutions in delivering effective customer experience management strategies, sharing experiences with various industry sector peers including finance, telecoms and IT, government, airlines, transport and retail. The summit aims to assist your enterprise in effectively managing potential risks and reducing costs while engaging in exclusive networking opportunities to advance your goals of customer service excellence while powerfully demonstrating the value of IT organisation to the enterprise through effective IT innovation and the productive alignment of business with technology. |